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Billing Specialist


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Remote or Cheverly, MD


The Billing Specialist is the accounting team member primarily responsible for generating invoices, ensuring accurate general ledger accounting and compliance with appropriate laws and regulations related to sales tax.

About MOSAIC: Founded over 75 years ago, MOSAIC is a multi-faceted print communications company. We have stayed viable and competitive by investing in employees and technology. As a 100% Employee-Owned company, you will become part of a team of employee owners.


Supervision and Leadership:

  • Review and update job status in billing portal to close shipped jobs
  • Analyze job activity including job costs, purchase orders, shipments, change orders and other job notes to prepare pre-bill for Sales Representative review
  • Ensure appropriate sales allocations for departmental reporting and sales tax distributions based on shipped locations and customer tax status
  • Utilize billing portal to generate final invoices after Sales Representatives review
  • Invoice In house jobs and work with accounting manager on associated general ledger accounting adjustments
  • Email all invoices to the customer
  • Respond to customer questions relating to invoices
  • Monitor all aspects that affect the billing process, identify issues and problem solve through cross departmental collaboration as needed
  • Continuously help to improve the billing process and controls
  • Provide draft invoices to Sales Representatives (including postage deposits, escrow payments and pre-bill payments)
  • Back up AR team through setting up new customers, resolving credit issues and collection issues and assisting with daily deposits as needed
  • Post approved job costs and postage transactions daily from the plant/warehouse reports and the USPS portal
  • Track storage, fulfillments, and storefront jobs to ensure jobs are opened, closed and tracked through cross departmental collaboration
  • Monitor all open jobs to ensure jobs are appropriately closed and invoiced throughout the year and perform a thorough year end audit
  • Perform other accounting tasks and special projects as assigned


  • At least 5 years of Print Manufacturing, Billing, or accounting experience
  • General accounting knowledge.
  • Experience working in web applications, billing and or accounting software


  • Strong computer skills including Excel & Word
  • Ability to analyze data and prepare invoices
  • Ability to develop proficiency in software applications
  • Strong organizational, planning, problem-solving and analytical skills
  • Exceptional attention to detail and ability to multi-task
  • Professional demeanor and excellent communication skills including oral and written
  • Strong goal orientation, self-motivation, and independent “hands on” worker
  • Positive can-do attitude and be highly dependable


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Job Type:

  • 8 hour shift
  • Monday to Friday

Work Location:   Hybrid

Liz Lilly MOSAIC employee


Liz Lilly 


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MOSAIC is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis, including race, age, sex, religion, handicap, or national origin.